Articles

Are there any limits to the hosting features?

We do not place any limits on the hosting features that you can create, eg. Email Accounts,...

Can I create multiple cPanel accounts?

Yes, if your Cloud Hosting plan inckude access to WebHostManage (WHM), you can create multiple...

Can you provide Dedicated IPs?

We do not provide Dedicated IP as it is not compatible with our Cloud platforms. IPv4 is also...

Can you provide SSH Access?

All of our hosting plans include SSH access by default (including support for WP-CLI, Composer,...

Do you allow Overselling for the reseller account?

Yes, Overselling is Enabled for the reseller accounts or any Cloud Hosting plans with WHM access....

Do you allow connections to external SMTP?

We block external SMTP connections by default to prevent Spam.  That's said, we do allow...

Do you have any Money Back Guarantee?

Yes, we offer an Anytime Money Back Guarantee.  If you are unhappy with our services for any...

Do you have any Uptime Guarantee?

We offer a 100% Uptime Guarantee SLA. We are so confident of our server infrastructure that we...

Do you provide 24x7 Support?

Yes, Technical Support is available 24x7 via our Live Chat and Helpdesk.  Our Customer Service...

Do you provide Private Nameservers?

Yes, we do provide Private Nameservers (also known as Custom Nameservers) for our Cloud Hosting...

Do you provide any auto installers?

All of our servers include with the popular Softaculous Application Installer, which allows you...

Do you use whitelabel servers?

Yes, all of our servers are whitelabel, which means that they do not contain our branding...

How do I change my PHP version?

Our servers support multiple PHP versions and you can select a version which works for you....

How do I login to my cPanel?

Your cPanel is the hosting control panel that allows you to manage your website, create email...

How do I restore from your daily backup?

We perform daily offsite backups powered by JetBackup. You can access our backup and restore...

How do I start a free website transfer?

We can transfer your websites over without any charge. Once you signed up for an account, submit...

How do I upgrade my account?

To upgrade your account, go to our Client Portal > Services > Your Product. Click on...

How long does it take to setup my account?

Most accounts are automatically setup within 15 minutes. Cloud Dedicated Hosting and Managed...

How long have you been in business?

We have been in business since the year 2011! NoFrillsCloud started off as NoFrillsReseller, a...

Is root access included?

Root access is not available with our Cloud Hosting plans for security reasons as we fully manage...

What are your PHP and MySQL versions?

PHP PHP versions that are available: 4.4, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6, 7.0, 7.1, 7.2, 7.3, 7.4,...

What hosting control panel do you use?

We use the industry standard cPanel / WHM hosting control panel for our servers to ensure...

WordPress Server Level Caching - LiteSpeed Cache

We run a server level caching system for WordPress called LiteSpeed Cache which is the fastest...